Overnight Auditor — Bookkeeping & Guest Services

Stonebridge Companies; Denver (CO); On-site; USD 26,174 - 28,929; Full time

Job summary

Stonebridge Companies in Denver, Colorado is seeking a Night Auditor to close the business day by balancing revenues, performing bookkeeping tasks, and providing guest services such as check-ins, check-outs, and answering inquiries during the overnight shift. The ideal candidate has hospitality or customer service experience, is proficient with basic bookkeeping, and can use a property management system.

This full-time, non-exempt role offers an hourly pay range of $19.23–$20.00 and requires

Qualifications

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and elevate issues to management when necessary.
• Perform nightly bucket checks to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Skills

Hospitality experience

Bookkeeping

Communication skills

Customer service

PMS proficiency

Detail-oriented

Organizational skills

Tools

PMS

Job description

Stonebridge Companies in Denver, Colorado is seeking a Night Auditor to close the business day by balancing revenues, performing bookkeeping tasks, and providing guest services such as check-ins, check-outs, and answering inquiries during the overnight shift. The ideal candidate has hospitality or customer service experience, is proficient with basic bookkeeping, and can use a property management system.

This full-time, non-exempt role offers an hourly pay range of $19.23–$20.00 and requires