Overnight Hotel Auditor & Guest Services

Stonebridge; Denver (CO); On-site; USD 26,491 - 27,552; Full time

Job summary

Stonebridge in Denver is seeking a Night Auditor to close the business day, balance revenues, perform bookkeeping tasks, and support overnight guest services.

You will greet guests, register and assign rooms, verify payments, maintain PMS records, balance receipts, assist with check-out, answer inquiries, coordinate with overnight staff, and ensure security during night hours; shifts include weekends and holidays.

Qualifications

• Experience in hospitality or customer service preferred.
• Proficiency in basic bookkeeping and balancing transactions.
• Strong verbal and written communication.
• Ability to work independently with minimal supervision.
• Detail-oriented and organized.

Responsibilities

• Greet, register, and assign rooms to guests.
• Balance daily receipts and perform income audits.
• Assist guests with check-out and resolve discrepancies.
• Verify payment methods and process authorizations.
• Maintain records in the property management system.
• Answer calls and address guest inquiries.
• Coordinate with overnight housekeeping and maintenance.
• Provide information on hotel services and local attractions.
• Document guest feedback and escalate issues.
• Perform nightly security/compliance checks.

Skills

Bookkeeping

Communication skills

PMS familiarity

Detail oriented

Customer service

Independent work

Organizational skills

Tools

Office software

Job description

Stonebridge in Denver is seeking a Night Auditor to close the business day, balance revenues, perform bookkeeping tasks, and support overnight guest services.

You will greet guests, register and assign rooms, verify payments, maintain PMS records, balance receipts, assist with check-out, answer inquiries, coordinate with overnight staff, and ensure security during night hours; shifts include weekends and holidays.