Night Auditor - Overnight Front Desk & Accounting ($21-$23)

Arbor Lodging; Nashville (TN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Annual review with increase potential

401k program with company match

Additional benefits may be available

Job summary

Hotel Indigo Nashville @ the Countrypolitan in Printers Alley is seeking a Night Auditor to assist our front desk team. Arbor Lodging Management provides a fun, dynamic environment with a strong guest-services focus.

Starting Pay: $21-$23 per hour for a full-time position. Responsibilities include overnight audit, daily revenue reporting, balance verification, and late-night guest services at the front desk.

Qualifications

• High school diploma or equivalent.
• Minimum one year of hotel front desk experience.
• Understand basic principles of auditing, balancing, and closing out accounts.
• Know how to operate front office equipment.
• Experience handling cash, accounting procedures and general administrative tasks.
• Excellent customer service skills.
• Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.

Responsibilities

• Check front office accounting records for accuracy; summarize information for the hotel’s financial records.
• Track room revenue, occupancy percentages, and other front office operating statistics.
• Prepare a summary of cash, check, and credit card activities reflecting the hotel’s financial performance for the day.
• Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
• Process guest charges vouchers and credit card vouchers.
• Transfer charges and deposits to master accounts.
• Check to see that all charges are assigned to the appropriate departments.
• Verify that all transactions performed at the front desk are supported by documentary evidence and signatures.
• Print and file reservations for the next business day.
• Monitor the current status of coupon, discount, and other promotional programs.
• Perform check-ins and check-outs as well as wake-up calls.
• Summarize results of operations for management.
• Balance the days charges, making corrections as necessary.
• Respond to guest needs, special requests, and complaints.

Skills

Front desk experience

Auditing basics

Customer service

Education

High school diploma or equivalent

Job description

Hotel Indigo Nashville @ the Countrypolitan in Printers Alley is seeking a Night Auditor to assist our front desk team. Arbor Lodging Management provides a fun, dynamic environment with a strong guest-services focus.

Starting Pay: $21-$23 per hour for a full-time position. Responsibilities include overnight audit, daily revenue reporting, balance verification, and late-night guest services at the front desk.