Night Auditor

Hotel Indigo; Nashville (TN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Annual raise potential

401(k) with company match

Additional benefits available

Job summary

Hotel Indigo Nashville @ the Countrypolitan in Printers Alley is seeking a Night Auditor to join our front desk team. The role covers overnight audit processes, daily revenue reporting, and final statements for the next day’s check-outs, with occasional reception duties for late-night guests.

Starting pay range is $21-$23 per hour for a full-time overnight shift. Candidates should have at least one year front desk experience, basic accounting knowledge, and the ability to balance cash, checks,

Qualifications

• High school diploma or equivalent.
• At least 1 year of hotel front desk experience.
• Understand basic auditing, balancing, and closing out accounts.
• Know how to operate front office equipment.
• Experience handling cash, accounting procedures and general administrative tasks.
• Excellent customer service skills.
• Ability to lift 50 lbs. and sit, stand, or walk for extended periods.

Responsibilities

• Check front office accounting records for accuracy and summarize information for financial records.
• Track room revenue, occupancy, and other front office statistics.
• Prepare a daily cash/check/credit activity summary reflecting financial performance.
• Post room charges and taxes to guest accounts, including transactions posted later.
• Process guest charges vouchers and credit card vouchers.
• Transfer charges and deposits to master accounts.
• Ensure all charges are allocated to the correct departments.
• Verify front desk transactions with supporting documentation.
• Print and file reservations for the next business day.
• Monitor coupon, discount, and promotional programs.
• Perform check-ins/check-outs and wake-up calls.
• Summarize operational results for management.
• Balance the day’s charges and make corrections as needed.
• Respond to guest needs and requests; handle complaints.

Skills

Customer service

Cash handling

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Front desk equipment

Job description

Description

Are you a hospitality professional looking to be part of a fun, hip, and dynamic team? Hotel Indigo Nashville @ the Countrypolitan in Printers Alley is seeking a Night Auditor to assist our front desk team.

About Us:

Hotel Indigo Nashville @ the Countrypolitan is more than just a hotel; it's an experience. We focus on connecting our guests with exceptional experiences in a cool and vibrant atmosphere. Our culture is people-focused, data-driven, and accountable to our guests and clients.

Summary:

Starting Pay: $21-$23

Full-time

The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests.

Duties & Responsibilities:

• Check front office accounting records for accuracy summarize information for the hotel's financial records
• Track room revenue, occupancy percentages, and other front office operating statistics
• Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
• Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
• Process guest charges voucher and credit card vouchers
• Transfer charges and deposits to master accounts
• Check to see that all charges are assigned to the appropriate departments
• Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
• Print and file reservations for the next business day
• Monitor the current status of coupon, discount, and other promotional programs
• Perform check-ins and check-outs as well as wake-up calls
• Summarize results of operations for management
• Balance the days charges, making corrections as necessary
• Respond to guest needs, special requests, and complaints
• Additional tasks may be assigned at any given time

Requirements

Qualifications:

• High school graduate or equivalent
• Minimum one (1) year of hotel front desk experience
• Understand basic principles of auditing, balancing, and closing out accounts
• Know how to operate front office equipment
• Experience handling cash, accounting procedures and general administrative tasks.
• Excellent customer service skills.
• Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.