Night Auditor & Guest Services Specialist

Stonebridge Companies; Addison (TX); On-site; USD 21,000 - 29,000; Part time

Job summary

Stonebridge Companies in Addison, Texas is seeking a Part-time Night Auditor to close the day by balancing revenues, performing bookkeeping, and assisting guests with check-ins and check-outs.

You'll use the property management system, verify payments, and respond to guest inquiries while maintaining security and accuracy overnight. Prior hospitality experience and strong communication are preferred, with the ability to work weekends and holidays.

Qualifications

• Previous experience in hospitality or customer service preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Balance daily receipts and revenues, conduct income audits.
• Assist guests with check-out processes and resolve discrepancies.
• Answer phone calls promptly and direct inquiries.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations with accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Monitor guest activity to maintain security during overnight shifts.

Job description

Stonebridge Companies in Addison, Texas is seeking a Part-time Night Auditor to close the day by balancing revenues, performing bookkeeping, and assisting guests with check-ins and check-outs.

You'll use the property management system, verify payments, and respond to guest inquiries while maintaining security and accuracy overnight. Prior hospitality experience and strong communication are preferred, with the ability to work weekends and holidays.