Night Auditor — Guest Services & Cash Handling (Full-Time)

Hotel Indigo Dallas Downtown

Dallas (TX)

Sur place

USD 21 000 - 30 000

Plein temps

Il y a 5 jours

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Avantages offerts par ce poste

Health, dental and vision insurance

Paid Time Off

401K plan with company match

Hotel discounts

Paid holidays

Early access to earned wages

Résumé du poste

SMI Hotel Group is seeking a friendly, customer service oriented Night Auditor to oversee front desk operations during the night shift. You will assist guests with check-ins and check-outs, review day shift payments, and ensure guest requests are handled professionally.

This role emphasizes accurate cash handling and credit card processing, auditing and balancing transactions, and maintaining 100% guest satisfaction.

Qualifications

Previous experience in hospitality preferred.
Customer service experience required.
Experience handling cash, credit card procedures, and use math concepts.
Outstanding verbal and written communication skills.
Attention to detail and organizational skills.

Responsabilités

Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Assist guests and resolve guest challenges to ensure 100% guest satisfaction.
Accurately conduct all cash handling and credit card processing activities.
Audit, balance and report on all cash and credit transactions including checks, deposits, charges, postings etc. in the hotel in accordance with established policies and procedures.
Perform any other job related duties as assigned.