Night Auditor & Guest Services Specialist

HHM Hospitality; Miami (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Health Ins.

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Employee Assistance and Wellness

Educational/Professional Development

Zusammenfassung

HHM Hotels in Miami, FL seeks a Night Auditor to balance nightly revenue, settle accounts, and prepare daily reports while performing Guest Service Agent duties. Ideal candidates have prior night audit or accounting experience and proficiency in Excel.

You will check guests in/out, reconcile cashiers, and maintain accurate records of guest accounts and room availability. Expect a schedule that may include holidays and weekends.

Qualifikationen

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Aufgaben

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Kenntnisse

Night audit

Accounting

Excel

Arithmetic skills

FSD training

Ausbildung

High School diploma or equivalent

Tools

Excel

Jobbeschreibung

HHM Hotels in Miami, FL seeks a Night Auditor to balance nightly revenue, settle accounts, and prepare daily reports while performing Guest Service Agent duties. Ideal candidates have prior night audit or accounting experience and proficiency in Excel.

You will check guests in/out, reconcile cashiers, and maintain accurate records of guest accounts and room availability. Expect a schedule that may include holidays and weekends.