Night Auditor: Front Desk & Overnight Operations

Mehr Consultancy; Galesburg (IL); On-site; USD 22,041 - 26,174; Full time

Job summary

Mehr Consultancy is seeking a reliable Night Auditor to fill an overnight shift position. The role requires strong communication, problem-solving, and independent work with minimal supervision at a front desk environment.

Responsibilities include check-in/check-out, handling guest requests, processing payments, and coordinating with housekeeping to ensure smooth overnight operations. Prior hospitality/front desk experience and a high school diploma are required.

Qualifications

• 1 year of hospitality/front desk experience.
• Strong written and verbal communication.
• Ability to solve problems and make quick decisions.
• Ability to work independently and under pressure.

Responsibilities

• Check-in and check-out guests, confirm reservations, assign rooms, and issue keys.
• Handle guest requests, concerns, and complaints promptly and professionally.
• Process payments and transactions, including room charges, cash, debit, or credit.
• Ensure the common area and lobby are clean and presentable.
• Run daily reports, such as arrivals, departures, and special requests, for accuracy.
• Maintain front desk supplies and equipment.
• Coordinate with housekeeping and maintenance to track room readiness.
• Answer guest calls and provide information about the property and local attractions.
• Perform administrative duties, including filing and updating records.
• Safeguard guest information and handle confidential records with integrity.
• Other duties as assigned.

Skills

Communication

Independence

Stress management

Problem solving

Decision making

Education

High School Diploma or equivalent

Tools

Windows OS

MS Excel

MS Word

Job description

Mehr Consultancy is seeking a reliable Night Auditor to fill an overnight shift position. The role requires strong communication, problem-solving, and independent work with minimal supervision at a front desk environment.

Responsibilities include check-in/check-out, handling guest requests, processing payments, and coordinating with housekeeping to ensure smooth overnight operations. Prior hospitality/front desk experience and a high school diploma are required.