Night Auditor & Front Desk Operations Lead

Holiday Inn Express & Suites Morris; Morris (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401K with matching

Paid time off from Day 1

Hotel discounts

Job summary

Holiday Inn Express & Suites Morris is seeking a Night Auditor to oversee nightly hotel operations, ensure accurate guest billing, and maintain financial records while serving as Manager on Duty from 11pm to 7am. This role requires flexibility for weekends and holidays and strong customer service, communication, and basic math skills to reconcile transactions and perform night audit duties.

The position is full-time with opportunities to contribute to a growing hospitality team in Morris, IL.

Qualifications

• Minimum one year of hotel front desk or accounting experience preferred.
• Strong communication skills and ability to perform basic math calculations.
• Ability to analyze data and make decisions regarding guest check-in/out processes.

Responsibilities

• Check guests in/out, process payments, and handle AYS duties.
• Reconcile guest service agent paperwork and credit card transactions.
• Post room charges, distribute folios, and reconcile gift shop and banquet paperwork.
• Run daily close-out reports, process night audit, and maintain the front desk log book.
• Handle guest mail, messages, and faxes, ensuring timely delivery.

Skills

Communication skills

Math ability

Data analysis

Job description

Holiday Inn Express & Suites Morris is seeking a Night Auditor to oversee nightly hotel operations, ensure accurate guest billing, and maintain financial records while serving as Manager on Duty from 11pm to 7am. This role requires flexibility for weekends and holidays and strong customer service, communication, and basic math skills to reconcile transactions and perform night audit duties.

The position is full-time with opportunities to contribute to a growing hospitality team in Morris, IL.