Night Auditor: Overnight Front Desk & Daily Reports

Wendy's; Gretna (LA); On-site; USD 27,000 - 36,000; Full time

Job summary

Holiday Inn is seeking a Night Auditor to oversee the front desk operations during the overnight shift. Responsibilities include guest check-in, reservations, daily reporting, and balancing transactions.

The role requires the ability to work independently and respond to emergencies while providing courteous service. Candidates should be comfortable using the PMS system, processing deposits and folios, and coordinating with hotel leadership to resolve guest issues.

Qualifications

• Experience at front desk in hotel environment.
• Ability to balance cash and perform daily reports.
• Ability to work overnight shifts and handle guest requests calmly.

Responsibilities

• Complete Daily Flash Reports and all PMS back-up reports.
• Ensure deposits and folios are settled or have credit authorization.
• Check in-house reservations and correct posting errors.
• Process all no-show reservations.
• Submit daily credit card batches and verify against PMS receivables.
• Send detailed list of hanging balances and folio issues to General Manager and Front Office Manager.
• Light laundry duties including washing, drying, and folding linens.
• Must be able to climb stairs and move around the property to assist guests.

Skills

Guest check-in

Reservations management

Cash handling

Tools

PMS system

Credit card interface

Job description

Holiday Inn is seeking a Night Auditor to oversee the front desk operations during the overnight shift. Responsibilities include guest check-in, reservations, daily reporting, and balancing transactions.

The role requires the ability to work independently and respond to emergencies while providing courteous service. Candidates should be comfortable using the PMS system, processing deposits and folios, and coordinating with hotel leadership to resolve guest issues.