Night Auditor: Front Desk & Night Operations Pro

Hilton Garden Inn Greenville; Greenville (NC); Sur place; USD 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision benefits

401K

Generous PTO

Career advancement opportunities

Résumé du poste

Raines Co. seeks a Night Auditor to oversee front desk operations during the night, post guest payments, and reconcile daily accounts. The role demands a courteous, efficient approach, strong problem-solving, and adherence to security and night procedures.

Experience with hotel PMS (Quore) and PBX is preferred. A high school diploma or GED is required; an Associate’s degree in Business or Hospitality is desired. Weekend availability is required.

Qualifications

• Experience in guest services or front desk roles.
• Preferred experience as night auditor in hospitality.
• Familiarity with PMS systems such as Quore and PBX.
• Proficient with Microsoft 365 or similar applications.

Responsabilités

• Oversee front desk duties during the night shift and ensure guest payments are posted.
• Reconcile day-end accounts and verify billing accuracy for guests and groups.
• Respond to inquiries, handle reservations, and resolve issues promptly.
• Maintain security procedures and balance accounts from the day shifts.

Connaissances

Customer service

Front desk operations

Night audit duties

Attention to detail

Formation

High school diploma or GED

Associate’s degree in Business or Hospitality

Outils

Quore

PBX

Description du poste

Raines Co. seeks a Night Auditor to oversee front desk operations during the night, post guest payments, and reconcile daily accounts. The role demands a courteous, efficient approach, strong problem-solving, and adherence to security and night procedures.

Experience with hotel PMS (Quore) and PBX is preferred. A high school diploma or GED is required; an Associate’s degree in Business or Hospitality is desired. Weekend availability is required.