Night Auditor: Front Desk & Night Operations Pro

Hilton Garden Inn Greenville; Greenville (NC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO

Career advancement opportunities

Job summary

Raines Co. seeks a Night Auditor to oversee front desk operations during the night, post guest payments, and reconcile daily accounts. The role demands a courteous, efficient approach, strong problem-solving, and adherence to security and night procedures.

Experience with hotel PMS (Quore) and PBX is preferred. A high school diploma or GED is required; an Associate’s degree in Business or Hospitality is desired. Weekend availability is required.

Qualifications

• Experience in guest services or front desk roles.
• Preferred experience as night auditor in hospitality.
• Familiarity with PMS systems such as Quore and PBX.
• Proficient with Microsoft 365 or similar applications.

Responsibilities

• Oversee front desk duties during the night shift and ensure guest payments are posted.
• Reconcile day-end accounts and verify billing accuracy for guests and groups.
• Respond to inquiries, handle reservations, and resolve issues promptly.
• Maintain security procedures and balance accounts from the day shifts.

Skills

Customer service

Front desk operations

Night audit duties

Attention to detail

Education

High school diploma or GED

Associate’s degree in Business or Hospitality

Tools

Quore

PBX

Job description

Raines Co. seeks a Night Auditor to oversee front desk operations during the night, post guest payments, and reconcile daily accounts. The role demands a courteous, efficient approach, strong problem-solving, and adherence to security and night procedures.

Experience with hotel PMS (Quore) and PBX is preferred. A high school diploma or GED is required; an Associate’s degree in Business or Hospitality is desired. Weekend availability is required.