Night Auditor: Welcoming Front Desk Pro with Growth

Hotel Equities; Little Rock (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Time & Holidays

401(k) Retirement Plan

Employee Assistance Program

Career Growth Opportunities

Hotel Discounts Across Portfolio

Employee Referral Program

Life Insurance

FSA

Job summary

Hotel Equities is seeking a dependable Night Auditor to support hotel operations and deliver exceptional guest service. The role focuses on welcoming guests, processing check-ins/outs, handling payments, and maintaining accurate records across shifts.

Ideal candidates have front desk experience, strong communication skills, and flexibility to work nights, weekends, and holidays. This position offers a comprehensive benefits package and opportunities for growth within a multi-award-winning

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel/front desk/customer service experience preferred.
• Strong verbal and written communication skills.
• Basic computer and cash-handling skills.
• Remain professional and composed while resolving guest concerns.
• Flexible hours including nights, weekends and holidays.

Responsibilities

• Welcome guests and provide friendly, professional service throughout their stay.
• Process arrivals, departures, reservations, payments, and guest requests accurately.
• Respond promptly to questions, concerns, and special requests.
• Resolve routine guest issues and escalate to management when needed.
• Maintain accurate guest information, records and shift documentation.
• Coordinate with housekeeping, maintenance, sales and other hotel departments.
• Promote hotel services, amenities and guest opportunities.
• Follow cash-handling, security and privacy procedures.
• Monitor lobby and front desk to maintain a welcoming environment.
• Complete assigned shift responsibilities and communicate during handoffs.
• Perform other duties as assigned.

Skills

Communication skills

Cash handling

Professional demeanor

Flexibility

Education

High School Diploma

Tools

PMS

POS systems

MS Office

Job description

Hotel Equities is seeking a dependable Night Auditor to support hotel operations and deliver exceptional guest service. The role focuses on welcoming guests, processing check-ins/outs, handling payments, and maintaining accurate records across shifts.

Ideal candidates have front desk experience, strong communication skills, and flexibility to work nights, weekends, and holidays. This position offers a comprehensive benefits package and opportunities for growth within a multi-award-winning