Night Auditor & Front Desk Guest Services

Sioux Falls Best Western Plus Ramkota Hotel; Sioux Falls (SD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental

Paid time off

401(k)

Life insurance

Disability insurance

Hotel room discounts

Training & career development

Job summary

Regency Hotel Management is seeking a friendly Night Auditor for Sioux Falls. The role focuses on guest registration, checkout and cashiering, with attention to cash handling and accuracy. You will ensure smooth front desk operations in a fast-paced environment.

Responsibilities include reviewing arrivals, addressing guest inquiries, maintaining logs, and supporting other hotel areas as needed. Prior hospitality and customer service experience are preferred.

Qualifications

• High School diploma or GED required.
• Hospitality experience preferred.
• Customer service experience required.

Responsibilities

• Review guaranteed arrivals and verify credit cards.
• Explain and provide promotional items to guests checking in.
• Respond promptly to guest inquiries or complaints and offer solutions.
• Cover other areas of the hotel as needed.
• Document guest accidents with the accident report form.
• Maintain the front desk and related logs.
• Greet guests in a friendly and professional manner.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Education

High School diploma/GED

Tools

Cash register

Job description

Regency Hotel Management is seeking a friendly Night Auditor for Sioux Falls. The role focuses on guest registration, checkout and cashiering, with attention to cash handling and accuracy. You will ensure smooth front desk operations in a fast-paced environment.

Responsibilities include reviewing arrivals, addressing guest inquiries, maintaining logs, and supporting other hotel areas as needed. Prior hospitality and customer service experience are preferred.