Night Front Desk Auditor - Flexible Hours & Growth

Country Inn & Suites; Rapid City (SD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Dining deals

WaTiki Waterpark passes

Starbucks offers

Juniper at Vertex Sky Bar access

AJ's Wicked Salon & Spa 10% off

Gaming benefits: $5 Free Play

Sol Vibe discounts

Daily pay via ZayZoon

Job summary

Country Inn & Suites by Radisson in Rapid City, SD is seeking a Front Desk Associate to handle check-ins/check-outs, guest inquiries, and daily operations with a friendly, professional approach.

You will balance daily reports, manage reservations, and maintain a clean lobby, while learning our property management systems and ensuring guest confidentiality. This role offers a supportive team and opportunities for growth.

Qualifications

• Must have strong computer skills and ability to learn hotel property management system(s).
• Excellent communication and listening skills, with the ability to interact professionally with guests and staff.
• Must be 18 years or older.

Responsibilities

• Make and process room reservations and check guests in and out.
• Issue room keys, pamphlets, discount cards, etc. as needed.
• Provide information to guests regarding hotel services and local activities.
• Ensure confidentiality and safety of guest information at all times.
• Balance daily reports and post charges accurately.
• Maintain front desk and lobby area neat and presentable.
• Uniform and nametag must be worn at all times.
• Other duties as assigned to meet business needs.

Skills

Strong computer skills

Excellent communication

Customer service orientation

Willingness to learn PMS procedures

Tools

Front desk PMS software

Computer operations

Job description

Country Inn & Suites by Radisson in Rapid City, SD is seeking a Front Desk Associate to handle check-ins/check-outs, guest inquiries, and daily operations with a friendly, professional approach.

You will balance daily reports, manage reservations, and maintain a clean lobby, while learning our property management systems and ensuring guest confidentiality. This role offers a supportive team and opportunities for growth.