Night Auditor - Front Desk & Guest Experience Pro

A&R Group; Gulf Shores (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

A hospitality company in Gulf Shores, AL is seeking a Night Auditor to manage front desk operations and enhance guest satisfaction. The ideal candidate should have strong hospitality skills, be detail-oriented, and possess problem-solving abilities. Responsibilities include managing reservations, greeting guests, and handling transactions. The position offers full-time employment with a focus on customer service.

Qualifications

• Previous hospitality industry experience preferred but not required.
• Able to accept directions and priorities from members of management.
• Highly energetic and motivated individual.
• Strong problem-solving skills.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Book guest reservations using knowledge of occupancy.
• Greet guests immediately with a friendly welcome.
• Register guests into a hotel promptly and courteously.
• Handle cash and credit card transactions accurately.
• Work closely with Housekeeping in keeping room statuses up to date.

Skills

Strong telephone skills

Excellent hospitality skills

Strong problem-solving skills

Detail-oriented

Excellent interpersonal and communication skills

Ability to work independently

Ability to lift to 50 pounds

Ability to manage multiple priorities

Tools

Quore

Job description

A hospitality company in Gulf Shores, AL is seeking a Night Auditor to manage front desk operations and enhance guest satisfaction. The ideal candidate should have strong hospitality skills, be detail-oriented, and possess problem-solving abilities. Responsibilities include managing reservations, greeting guests, and handling transactions. The position offers full-time employment with a focus on customer service.