Night Auditor | Front Desk & Guest Experience

Hyatt; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare

HSA & FSA

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits

Pet Insurance

PTO & Wellness Incentives

Family Leave

401(k) Matching

Job summary

Island Hospitality is seeking a dedicated Night Auditor to oversee front desk operations and serve as a reference for guests and vendors. You will ensure smooth check-in/out, process payments, and provide information with professionalism in a fast-paced environment.

The role may require flexible scheduling, evening/night shifts, and a commitment to guest service excellence. Join a team that values growth, wellness, and competitive benefits.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Readily available and approachable for all guests while providing excellent guest service.
• Ability to identify and correct potential security problems (locking doors after hours, etc).

Responsibilities

• Check-in/check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.

Skills

Motivated team player

Problem solving

Guest service

Security awareness

Stays calm under pressure

Availability for flexible schedule

Job description

Island Hospitality is seeking a dedicated Night Auditor to oversee front desk operations and serve as a reference for guests and vendors. You will ensure smooth check-in/out, process payments, and provide information with professionalism in a fast-paced environment.

The role may require flexible scheduling, evening/night shifts, and a commitment to guest service excellence. Join a team that values growth, wellness, and competitive benefits.