Night Auditor & Guest Services Specialist

Stonebridge Companies; Glendale (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

A leading hotel management company is seeking a Night Auditor to balance the business day's transactions and provide exceptional guest service. This position involves handling check-ins, check-outs, and guest inquiries to ensure smooth operations overnight. Ideal candidates will possess customer service experience, basic bookkeeping skills, and strong communication abilities. We provide comprehensive benefits including medical, dental, vision, and travel perks. Join a team committed to creating memorable experiences for guests.

Qualifications

• Previous experience in a hospitality or customer service role preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Closing the business day by balancing revenues and receipts.
• Performing bookkeeping activities.
• Providing guest services such as check-ins and check-outs.
• Addressing guest inquiries.

Skills

Customer service

Basic bookkeeping

Communication skills

Problem-solving

Organizational skills

Job description

A leading hotel management company is seeking a Night Auditor to balance the business day's transactions and provide exceptional guest service. This position involves handling check-ins, check-outs, and guest inquiries to ensure smooth operations overnight. Ideal candidates will possess customer service experience, basic bookkeeping skills, and strong communication abilities. We provide comprehensive benefits including medical, dental, vision, and travel perks. Join a team committed to creating memorable experiences for guests.