Night Auditor & Front Desk Concierge

TOURISTS Welcome; North Adams (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

TOURISTS Welcome in North Adams, MA is looking for a Full Time Night Auditor to exceed guests' expectations. This role requires checking guests in and out during late night shifts and maintaining safety and cleanliness in the work area.

The ideal candidate will have two years of hospitality experience, proficient computer skills, and a strong customer service background. Join a dynamic team at this modern American lodge dedicated to providing memorable experiences.

Qualifications

• Two years of related experience in hospitality or service industry.
• One year of night audit experience preferred.
• Ability to write routine reports and correspondence.

Responsibilities

• Check guests in and out, answer phone calls, and perform late-night guest requests.
• Make reservations and answer questions regarding rooms and local attractions.
• Maintain cleanliness and safety in the work area.

Skills

Hospitality experience

Customer service skills

Proficiency in Google Suite

Education

High School diploma or GED

Tools

Property Management System (PMS)

Point of Sale (POS) system

Job description

TOURISTS Welcome in North Adams, MA is looking for a Full Time Night Auditor to exceed guests' expectations. This role requires checking guests in and out during late night shifts and maintaining safety and cleanliness in the work area.

The ideal candidate will have two years of hospitality experience, proficient computer skills, and a strong customer service background. Join a dynamic team at this modern American lodge dedicated to providing memorable experiences.