Night Auditor: Front Desk & Night Operations Specialist

Concord Hospitality Enterprises; Greensboro, Northern (NC, KY); Hybride; USD 36 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Medical, dental, and vision plans

Life insurance and disability options

401(k) program with company match

Tuition assistance

Discounted room rates

Résumé du poste

Concord Hospitality is seeking a dependable Night Auditor to provide outstanding guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and a proactive approach, with responsibilities including processing transactions, balancing revenues, checking room availability, and assisting with breakfast

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsabilités

• Process credit card transactions and daily revenue for the property.
• Ensure laundry is completed for the business days.
• Ensure Common Areas are cleaned and maintained.
• Ensure regular internal property walks are completed throughout the shift.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Connaissances

Front desk hospitality

Attention to detail

Dependable

Customer service oriented

Description du poste

Concord Hospitality is seeking a dependable Night Auditor to provide outstanding guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and a proactive approach, with responsibilities including processing transactions, balancing revenues, checking room availability, and assisting with breakfast