Night Auditor & Guest Services Specialist

Concord Hospitality Enterprises; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality Enterprises is looking for a dependable Night Auditor to manage front desk operations during the late shift. You'll ensure excellent guest service, handle transactions, and maintain a safe hotel environment.

The ideal candidate should demonstrate independence, attention to detail, and strong organizational skills. Enjoy competitive wages and benefits, including medical plans, a 401(k) match, and growth opportunities.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with laundry.
• Monitor hotel safety and emergency procedures.

Skills

Attention to detail

Organizational skills

Customer service orientation

Dependability

Job description

Concord Hospitality Enterprises is looking for a dependable Night Auditor to manage front desk operations during the late shift. You'll ensure excellent guest service, handle transactions, and maintain a safe hotel environment.

The ideal candidate should demonstrate independence, attention to detail, and strong organizational skills. Enjoy competitive wages and benefits, including medical plans, a 401(k) match, and growth opportunities.