Night Auditor & Front Desk Cash & Guest Service Lead

Larkspur Landing Milpitas; Milpitas (CA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Health Insurance

PTO

401k Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

EAP & Wellness

Job summary

HHM Hotels in Milpitas, CA is seeking a Night Auditor to balance accounts and perform nightly audits while supporting Guest Service Agent duties. You will handle cash/card reconciliations, prepare daily reports, and maintain accurate guest accounts.

Ideal candidates have night audit or accounting experience, strong Excel and arithmetic skills, and are able to complete the FSD requirement within 90 days. Flexible shifts with weekends may apply.

Qualifications

• Night audit and accounting experience or equivalent training required.
• Computer knowledge including Excel and arithmetic skills.
• FSD is a plus, required within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Keep records of room availability and guests' accounts using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Bookkeeping

Night audit

Guest service

Excel

Education

High School diploma

Tools

BRAINS network

Job description

HHM Hotels in Milpitas, CA is seeking a Night Auditor to balance accounts and perform nightly audits while supporting Guest Service Agent duties. You will handle cash/card reconciliations, prepare daily reports, and maintain accurate guest accounts.

Ideal candidates have night audit or accounting experience, strong Excel and arithmetic skills, and are able to complete the FSD requirement within 90 days. Flexible shifts with weekends may apply.