Night Auditor: Overnight Hospitality & Finance Lead

Sonesta International Hotels; Milpitas (CA); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels in Milpitas, CA is seeking a Night Auditor to welcome late-arriving guests, balance accounts, and ensure overnight operations run smoothly. You will handle front desk tasks, process payments, and prepare daily reports for the morning team in a fast-paced overnight environment.

The ideal candidate is dependable, detail-oriented, and capable of working independently while delivering warm, guest-focused service.

Qualifications

• Experience in Front Desk or Night Audit preferred.
• Ability to balance accounts and perform nightly audits.
• Great communication and guest service skills.
• Ability to work independently overnight.
• Flexible with overnight shifts, weekends, holidays.

Responsibilities

• Provide friendly, professional, and attentive guest service during overnight Front Desk operations including check-in, check-out, and guest assistance.
• Complete nightly audit procedures including balancing accounts, reconciling transactions, processing financial reports, and closing daily hotel operations.
• Monitor overnight hotel activity and respond promptly and professionally to guest requests, concerns, and operational needs.
• Process guest payments, billing adjustments, cash handling procedures, and PMS transactions accurately.
• Prepare and distribute daily operational, accounting, and occupancy reports for hotel leadership teams.
• Maintain strong knowledge of hotel operations, room inventory, reservations systems, guest service standards, and hotel procedures.
• Support room assignments, reservations, wake-up calls, and overnight operational coordination across departments.
• Monitor hotel safety, security, and overnight operational readiness while following hotel safety procedures and policies.
• Maintain cleanliness, organization, and presentation standards across Front Desk and lobby areas.
• Partner closely with Housekeeping, Engineering, Security, and hotel leadership teams to support smooth overnight operations.

Skills

Night Audit

Front Desk

Hospitality

Hotel operations

Accounting

Customer service

Tools

PMS systems

POS systems

Reservations platforms

Job description

Sonesta International Hotels in Milpitas, CA is seeking a Night Auditor to welcome late-arriving guests, balance accounts, and ensure overnight operations run smoothly. You will handle front desk tasks, process payments, and prepare daily reports for the morning team in a fast-paced overnight environment.

The ideal candidate is dependable, detail-oriented, and capable of working independently while delivering warm, guest-focused service.