Night Auditor & Evening Front Desk Pro

Presidential Hospitality; Rapid City (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

Presidential Hospitality is seeking a reliable Night Auditor/Front Desk associate to support both accounting and guest services. The role combines 2 nights as Night Auditor with 3 days for PM Front Desk, focusing on check-ins, reservations, and issue resolution while reconciling accounts and maintaining accurate ledgers.

The position emphasizes exceptional customer service, attention to detail, and the ability to multitask overnight.

Qualifications

• Proven experience as a Night Auditor or in a similar role.
• Experience with accounting and facilities management software.
• Excellent math skills and strong customer service.

Responsibilities

• Check in guests, answer phones, adjust reservations and make new reservations.
• Respond to guest complaints and emergencies; balance the cash drawer.
• Reconcile accounts and roll the day in both systems.
• Help prepare for forecasts and audits; light cleaning as needed.
• Set up breakfast and assist with daily operational tasks.

Skills

Night audit experience

Customer service

Multitasking

Attention to detail

Math skills

Phone etiquette

Communication

Problem solving

Overnight availability

Tools

Accounting software

Facilities management software

Job description

Presidential Hospitality is seeking a reliable Night Auditor/Front Desk associate to support both accounting and guest services. The role combines 2 nights as Night Auditor with 3 days for PM Front Desk, focusing on check-ins, reservations, and issue resolution while reconciling accounts and maintaining accurate ledgers.

The position emphasizes exceptional customer service, attention to detail, and the ability to multitask overnight.