Night Auditor and Overnight Guest Experience

mcrhotels.com; Odessa (TX); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

Residence Inn Odessa, part of MCR, is seeking a Night Auditor to ensure accurate overnight audit entries and secure guest services. You will greet guests, verify transactions, balance journals, and prepare reports for management.

Ideal candidates bring hospitality experience, a can-do attitude, strong communication, and the ability to work evenings, nights, and weekends in a fast-paced hotel environment. Competitive pay and benefits accompany the role.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist.
• Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues.
• Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.

Skills

Hospitality experience

Positive attitude

Follow guidelines

Work under pressure

Communication skills

Schedule flexibility

Job description

Residence Inn Odessa, part of MCR, is seeking a Night Auditor to ensure accurate overnight audit entries and secure guest services. You will greet guests, verify transactions, balance journals, and prepare reports for management.

Ideal candidates bring hospitality experience, a can-do attitude, strong communication, and the ability to work evenings, nights, and weekends in a fast-paced hotel environment. Competitive pay and benefits accompany the role.