Night Auditor

Sage Restaurant Group; California (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading hospitality team at a premier hotel in La Jolla, where you will play a crucial role in ensuring guest satisfaction through accurate auditing and balancing of hotel operations. Your contributions will enhance the guest experience, and your growth will be supported in a vibrant, close-knit environment.

Qualifications

• Accounting background preferred but not required.
• Strong numerical, communication, and guest service skills.

Responsibilities

• Audit, balance, and report on food and beverage cash and credit operations.
• Greet guests and complete check-in procedures.
• Facilitate guest departures by closing accounts.

Skills

Communication

Guest Service

Numerical Skills

Education

High school diploma or equivalent

Tools

Computers

Cash Registers

Calculators

Job description

At Hotel La Jolla, CURIO Collection by Hilton, we’re more than just a place to stay; we’re a destination rooted in the effortless charm and coastal beauty of La Jolla Shores. As part of Hilton’s curated Curio Collection, we deliver personalized, memorable experiences in a setting that’s both refined and relaxed.

Joining our team means becoming part of a close-knit, hospitality-driven culture where your voice matters, creativity is encouraged, and excellence is the standard. Whether welcoming guests at the front desk, preparing vibrant cuisine at Sea & Sky, or working behind the scenes to create seamless operations, you contribute to something truly special.

We don’t just offer jobs; we cultivate careers, foster individuality, and celebrate the unique energy each team member brings. If you’re passionate about hospitality, inspired by coastal living, and eager to help us redefine the guest experience with thoughtful details, we’d love to meet you.

Job Overview

Audit, balance, and report on various hotel areas (e.g., food and beverage outlets, rooms/front desk, gift shop) to ensure accuracy, compliance with policies, and fraud prevention. Respond professionally and courteously to guests, providing accurate information and services regarding reservations, hotel facilities, and guest concerns.

Responsibilities

1. Audit, balance, and report on all food and beverage cash and credit operations, including checks, deposits, house charges, and postings, ensuring accurate and timely information.
2. Audit, balance, post, and report on front desk activities, including room charges, phone calls, folios, corrections, taxes, and disputed charges, verifying proper cash handling.
3. Audit, balance, and prepare reports on room information, providing performance insights, and inputting statistics and income data for daily reports.
4. Balance and close all bank ticket codes daily.
5. Run night audit final, ensuring all revenues are balanced nightly.
6. Greet guests and complete check-in procedures using manual and computerized methods to ensure guest satisfaction.
7. Facilitate guest departures by closing accounts and preparing rooms for next guests.
8. Maintain good customer relations by staying informed about hotel functions to answer questions promptly and accurately.
9. Operate PBX equipment for calls, wake-up services, and guest paging.
10. Perform duties of a Front Desk Clerk, including express checkouts.

Qualifications

Education/Formal Training: High school diploma or equivalent.

Experience: Accounting background preferred but not required.

Knowledge/Skills: Proficiency with computers, cash registers, calculators; strong numerical, communication, and guest service skills; moderate hearing ability; good vision for reading reports; and literacy for understanding numbers and reports.

Physical Demands

The role requires 90% standing, frequent bending and kneeling, reaching, and mobility to assist guests across the hotel. Occasional lifting of up to 25 lbs. and prolonged periods of standing at a climate-controlled workstation are expected. Reasonable accommodations are available for individuals with disabilities.