Hotel Front Desk Night Auditor

Home2 Suites Dry Ridge; Dry Ridge (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a night auditor to join their team. This role offers the opportunity to start a rewarding career in hospitality, focusing on guest satisfaction and financial accuracy. The ideal candidate will thrive in a dynamic environment, showcasing strong customer service skills and attention to detail. With a commitment to employee growth, this company fosters a supportive atmosphere where your contributions can lead to personal and professional development. If you're ready to embark on a fulfilling journey in the hospitality sector, this position is perfect for you.

Qualifications

• Must be able to stand for 8 hours during a shift.
• Guest service experience is preferred but not required.

Responsibilities

• Audit and reconcile financial records and guest transactions.
• Ensure every hotel guest has a pleasant stay.
• Compile and distribute reports to management.

Skills

Customer Service Skills

Attention to Detail

Communication Skills

Proficiency with Computers

Education

High School Diploma

Some College

Tools

Reservation Software

Accounting Software

Job description

Home2 Suites Dry Ridge • Dry Ridge , KY , US

Posted 3 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Make sure every hotel guest has a pleasant stay
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications

• Must be able to stand on your feet for 8 hours during a typical shift

Please only apply if you meet each of these criteria

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Diploma or equivalent from high school is required; some college is desired
• Great communications. and excellent customer service skills are required
• Requires a flexible schedule that allows for overnight shift hours

Compensation

$13 hourly

About Home2 Suites Dry Ridge

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.