Night Auditor

Ignite Hotels; Boise (ID); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Ignite Hotels is seeking a Night Auditor to oversee overnight guest services, perform nightly audits, and prepare daily financial reports. This role supports security, accuracy, and smooth operations in a hospitality-focused environment.

The ideal candidate has customer service or front desk experience, basic accounting, and comfort with PMS systems such as Opera or HotelKey. You will work overnight, weekends, and holidays as needed, upholding Ignite Hotels' standards of service and integrity.

Qualifications

• Customer service or hospitality experience preferred; night audit or hotel front desk experience a plus.
• Basic accounting, cash handling, or audit experience preferred.

Responsibilities

• Greet guests during overnight check-in and check-out.
• Complete nightly audits and balance daily transactions.
• Prepare and distribute daily reports for management.
• Handle guest requests and respond to concerns overnight.
• Ensure compliance with cash handling and card processing procedures.
• Maintain front desk and lobby standards.
• Monitor the property overnight for guest safety and security.
• Coordinate with housekeeping and maintenance for early-morning needs.
• Answer phones and manage emails.
• Maintain cleanliness and organization of the front desk and lobby area.
• Perform other duties as assigned.

Skills

Customer service

Night audit experience

Cash handling

Attention to detail

Education

High school diploma

Tools

Opera PMS

HotelKey

Choice Advantage

Job description

This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.

About the Role

The Night Auditor provides guest service during overnight hours while completing daily audit and reporting functions. This role supports smooth overnight operations and guest safety.

Essential Functions

• Greet and assist guests during overnight check-in and check-out.
• Complete nightly audit procedures and balance daily financial transactions.
• Prepare and distribute daily reports for management.
• Handle guest requests and resolve concerns professionally during overnight hours.
• Ensure compliance with cash handling, credit card processing, and audit procedures.
• Maintain brand, product, and service standards at the front desk and lobby.
• Monitor the property overnight to support guest safety and security.
• Coordinate with housekeeping and maintenance for early morning needs or urgent issues.
• Answer phones, manage emails, and respond to guest inquiries.
• Maintain cleanliness and organization of the front desk and lobby area.
• Perform other duties as assigned.

This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.

Qualifications

Experience

Customer service or hospitality experience preferred; night audit or hotel front desk experience a plus.

Basic accounting, cash handling, or audit experience preferred.

Education

High school diploma or GED required.

Skills & Abilities

Comfortable working independently overnight.

Strong attention to detail and accuracy with financial tasks.

Calm, professional approach to guest concerns and problem-solving.

Basic computer skills; PMS experience (Opera, Hotel Key, Choice Advantage, etc.) a plus.

Reliable, punctual, and dependable.

Availability

Ability to work overnight shifts, weekends, and holidays based on operational needs.

Physical Requirements

Ability to stand for extended periods, walk the property, and lift up to 50 pounds as needed.

This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting.

Reports To:

Front Office Manager and/or other designated Company leadership

Employment is governed by applicable state and federal law.

Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.

Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.

The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.