Night Auditor

HILTON MEMPHIS; Memphis (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Training and resources

Team environment

Job summary

Prismhr Hire is seeking a detail-oriented hospitality professional to support overnight operations and guest service. You will help ensure smooth day-end handoffs, balance transactions, and create a welcoming experience for guests during late-night and early-morning hours.

Responsibilities include greeting guests, performing nightly audits, verifying accounts, handling check-ins/outs, responding to concerns, and preparing daily reports for management while maintaining a safe front desk

Qualifications

• Experience in hospitality front desk or accounting preferred.
• Ability to handle cash accurately and maintain records.
• Strong communication and guest service skills.
• Ability to work independently overnight and manage priorities.
• Familiarity with hotel management systems and office software.
• Basic math skills for financial reviews.

Responsibilities

• Greet and assist guests during overnight hours with professionalism and courtesy.
• Perform nightly audit procedures, including balancing transactions and reconciling reports.
• Review and verify guest accounts, payments, and charges for accuracy.
• Handle check-ins, check-outs, reservations, and guest inquiries as needed.
• Respond to guest concerns and coordinate with appropriate team members to resolve issues.
• Prepare daily reports for management and support end-of-day accounting tasks.
• Monitor the front desk area and lobby to help maintain a safe and secure environment.
• Assist with administrative and operational tasks to support the overall function of the property.
• Prepare Daily Report

Skills

Attention to detail

Cash handling

Customer service

Communication

Time management

Tools

Hotel PMS

Spreadsheets

Job description

We are seeking a detail-oriented and dependable hospitality professional to support overnight operations and provide outstanding guest service. In this role, you will help ensure a smooth transition between business days, maintain accurate financial records, and create a welcoming experience for guests during late-night and early-morning hours.

Responsibilities

• Greet and assist guests during overnight hours with professionalism and courtesy.
• Perform nightly audit procedures, including balancing transactions and reconciling reports.
• Review and verify guest accounts, payments, and charges for accuracy.
• Handle check-ins, check-outs, reservations, and guest inquiries as needed.
• Respond to guest concerns and coordinate with appropriate team members to resolve issues.
• Prepare daily reports for management and support end-of-day accounting tasks.
• Monitor the front desk area and lobby to help maintain a safe and secure environment.
• Assist with administrative and operational tasks to support the overall function of the property.
• Prepare Daily Report

Qualifications

• Previous experience in hospitality, front desk operations, accounting, or a related field is preferred.
• Strong attention to detail and accuracy with cash handling and recordkeeping.
• Excellent communication and customer service skills.
• Ability to work independently, stay organized, and manage priorities during overnight shifts.
• Comfort using hotel management systems, spreadsheets, and standard office technology.
• Basic math skills and the ability to review financial information with confidence.
• Professional demeanor and a commitment to delivering a positive guest experience.

Preferred Attributes

• Reliable and punctual with a strong sense of accountability.
• Calm and resourceful when handling guest requests or unexpected situations.
• Collaborative approach when communicating with other departments and team members.

What We Offer

• A supportive and team-oriented work environment.
• Opportunity to build experience in hospitality operations and financial auditing.
• Training and resources to help you succeed in the role.
• Competitive compensation and potential benefits based on eligibility.

Additional Information

This role typically requires working overnight hours, weekends, and holidays as needed. Success in this position comes from maintaining accuracy, providing attentive service, and contributing to a positive experience for every guest.