Night Auditor

The Westin Dallas Downtown; Dallas (TX); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) with company match

Paid vacation

Paid holidays

Paid sick days

Hotel room discounts

Résumé du poste

The Westin Dallas Downtown is seeking a Hotel Night Auditor to ensure accuracy of the hotel's financial records and provide outstanding guest service during the overnight shift. This role balances daily transactions, distributes reports, and supports front desk operations.

Responsibilities include reconciliation, occupancy tracking, guest inquiries, and coordinating with management on daily issues. Evening/weekend coverage is required, with comprehensive benefits provided.

Qualifications

• High school diploma or equivalent is required.
• Experience in hotel front desk or accounting is preferred.
• Detail-oriented with the ability to work independently.
• Excellent communication and customer service skills.
• Proficient in MS Office and hotel management software.
• Ability to work overnight shifts and weekends.

Responsabilités

• Balance and reconcile daily financial transactions.
• Prepare and distribute daily reports to management.
• Assist with guest check-in and check-out processes.
• Respond to guest inquiries and resolve issues or complaints.
• Perform security checks throughout the hotel.
• Maintain accurate records of room occupancy and availability.
• Assist with other duties as assigned by management.

Connaissances

Attention to detail

Independent work

Communication

Customer service

MS Office

Hotel software

Overnight shifts

Weekends

Formation

High school diploma

Outils

Microsoft Office

Hotel management software

Description du poste

Job Description

The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift.

Hotel Night Auditor

The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift.

Key Responsibilities

• Balance and reconcile daily financial transactions.
• Prepare and distribute daily reports to management.
• Assist with guest check-in and check-out processes.
• Respond to guest inquiries and resolve any issues or complaints.
• Perform security checks throughout the hotel.
• Maintain accurate records of room occupancy and availability.
• Assist with other duties as assigned by management.

Qualifications

• High school diploma or equivalent.
• Prior experience in hotel front desk or accounting preferred.
• Strong attention to detail and ability to work independently.
• Excellent communication and customer service skills
• Proficient in Microsoft Office and hotel management software
• Ability to work overnight shifts and weekends.

Physical Requirements

• Ability to stand for extended periods of time.
• Ability to lift up to 25 pounds.
• Ability to bend, stoop, and reach.

Shifts

Nights 11 PM - 7AM.

Benefits

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.