Night Auditor

Poppy Bank; Palm Beach Isles (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Poppy Bank is seeking a Night Auditor to oversee overnight front desk operations and ensure accurate nightly financial transactions. This role combines guest service with accounting duties to maintain smooth hotel operations during the night.

The position requires a high school diploma and may prefer prior hotel front desk or accounting experience, along with knowledge of hotel PMS and strong numerical, analytical, and communication skills. MS Office proficiency is expected.

Qualifications

• High school diploma or equivalent required.
• Previous hotel front desk, customer service, or accounting experience preferred.
• Knowledge of hotel property management systems preferred.
• Strong mathematical, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Basic proficiency in Microsoft Office applications.

Responsibilities

• Greet and assist guests with check-ins, check-outs, and inquiries.
• Provide guest service and resolve concerns professionally.
• Perform nightly audit procedures to balance and reconcile daily transactions.
• Verify guest accounts, room charges, payments, and revenue postings.
• Prepare daily financial reports and distribute to management.
• Process credit card and other payment transactions accurately.
• Maintain accurate records and ensure policy compliance.
• Coordinate with housekeeping, maintenance, and other departments as needed.
• Answer calls and handle reservations when required.

Skills

Numerical skills

Analytical thinking

Communication

Independent work

MS Office

PMS knowledge

Education

High school diploma

Tools

PMS software

Job description

• Employee Type Full Time-Non-Exempt

Position Title: Night Auditor

The Night Auditor is responsible for overseeing front desk operations during overnight hours while ensuring the accuracy of daily financial transactions. This position combines guest service responsibilities with accounting and audit functions to maintain smooth hotel operations throughout the night.

Essential Duties and Responsibilities

• Greet and assist guests with check-ins, check-outs, and general inquiries.
• Provide exceptional guest service and resolve guest concerns professionally.
• Perform nightly audit procedures to balance and reconcile daily transactions.
• Verify guest accounts, room charges, payments, and revenue postings.
• Prepare daily financial reports and distribute them to management as required.
• Process credit card, and other payment transactions accurately.
• Maintain accurate records and ensure compliance with hotel policies and procedures.
• Coordinate with housekeeping, maintenance, and other departments as needed.
• Answer incoming phone calls and handle reservations when required.

Qualifications

• High school diploma or equivalent required.
• Previous hotel front desk, customer service, or accounting experience preferred.
• Knowledge of hotel property management systems preferred.
• Strong mathematical, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Basic proficiency in Microsoft Office applications.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to work overnight shifts, weekends, and holidays as needed.