Night Audit Supervisor: Lead Front Desk & Guest Experience

Concord Hospitality Brand; Houston (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Short/Long-term Disability

401K

Tuition Assistance

Discounted room rates

Training & Development

Career Advancement

Job summary

Concord Hospitality Brand is seeking a Night Audit Supervisor for the Houston area. The role centers on overseeing late-night front desk operations, closing out the day, and checking in/out guests during non-traditional hours.

The position emphasizes proactive, responsive, and caring service to ensure guest safety and a smooth night shift operation. The company highlights a strong culture and associates-first policy, with opportunities for training and development, and comprehensive benefits for

Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Job description

Concord Hospitality Brand is seeking a Night Audit Supervisor for the Houston area. The role centers on overseeing late-night front desk operations, closing out the day, and checking in/out guests during non-traditional hours.

The position emphasizes proactive, responsive, and caring service to ensure guest safety and a smooth night shift operation. The company highlights a strong culture and associates-first policy, with opportunities for training and development, and comprehensive benefits for