Night Audit Supervisor — Front Desk Lead

Concord Hospitality Enterprises; Houston (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

401K options

Tuition assistance

Discounted room rates at ConcordHotels

Training & development and career adv.

Job summary

Concord Hospitality Enterprises is seeking a Night Audit Supervisor in Houston, TX. The role is front-desk centered, operating around the clock with a focus on closing out the day and assisting guests during non-traditional hours.

Responsibilities include processing payments, managing reservations, balancing room availability, check-ins/outs, and ensuring guest satisfaction and safety throughout the night shift.

Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Job description

Concord Hospitality Enterprises is seeking a Night Audit Supervisor in Houston, TX. The role is front-desk centered, operating around the clock with a focus on closing out the day and assisting guests during non-traditional hours.

Responsibilities include processing payments, managing reservations, balancing room availability, check-ins/outs, and ensuring guest satisfaction and safety throughout the night shift.