Night Audit & Front Desk Specialist

Concord Hospitality Enterprises; Durham (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance

401(k) program with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

Concord Hospitality Enterprises is seeking a reliable Night Auditor to ensure exceptional guest service during the late shift. This role involves handling front desk operations, managing hotel activity, and maintaining a safe environment for guests and staff.

Independence, attention to detail, and a customer-service orientation are crucial. Responsibilities include managing credit card transactions, performing check-in/check-out, and monitoring hotel safety.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Organizational skills

Customer service

Independence

Job description

Concord Hospitality Enterprises is seeking a reliable Night Auditor to ensure exceptional guest service during the late shift. This role involves handling front desk operations, managing hotel activity, and maintaining a safe environment for guests and staff.

Independence, attention to detail, and a customer-service orientation are crucial. Responsibilities include managing credit card transactions, performing check-in/check-out, and monitoring hotel safety.