Night Auditor: Seamless Overnight Front Desk & Accounts

Embassy Suites Houston Downtown; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Embassy Suites Houston Downtown is seeking a Night Auditor to oversee the front desk during overnight hours, ensuring smooth guest experiences and accurate nightly financials.

You will reconcile revenue, generate reports, assist late arrivals, coordinate with housekeeping, and maintain security protocols. This role requires 6 months+ front desk experience, strong organizational skills, and the ability to work independently.

Qualifications

• Front desk experience preferred, 6+ months.
• Brand experience is a plus.
• Strong attention to detail and ability to work independently.

Responsibilities

• Oversee front desk operations during overnight shifts.
• Check in late-arriving guests and manage checkouts as needed.
• Reconcile daily financial transactions and balance accounts.
• Generate and distribute daily reports for management.
• Answer guest inquiries and resolve issues overnight.
• Ensure security and safety procedures are followed.
• Audit room rates, charges, and payment methods for accuracy.
• Coordinate with housekeeping and maintenance for early-morning needs.
• Maintain occupancy and revenue records.
• Prepare front desk for morning shift transition.

Skills

Customer service

Attention to detail

Organizational skills

Job description

Embassy Suites Houston Downtown is seeking a Night Auditor to oversee the front desk during overnight hours, ensuring smooth guest experiences and accurate nightly financials.

You will reconcile revenue, generate reports, assist late arrivals, coordinate with housekeeping, and maintain security protocols. This role requires 6 months+ front desk experience, strong organizational skills, and the ability to work independently.