Night Front Desk Auditor – Guest Experience Champion

Concord Hospitality Enterprises; Houston (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

Concord Hospitality Enterprises in Houston, TX seeks a Part-Time Night Auditor to support overnight front desk operations, balance transactions, and ensure guest safety. This role is responsible for check-ins/outs during non-traditional hours and maintaining a secure, welcoming lobby.

You will handle credit-card transactions, manage phone calls, verify room availability, prepare folios, and assist with morning set-up as needed.

Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Job description

Concord Hospitality Enterprises in Houston, TX seeks a Part-Time Night Auditor to support overnight front desk operations, balance transactions, and ensure guest safety. This role is responsible for check-ins/outs during non-traditional hours and maintaining a secure, welcoming lobby.

You will handle credit-card transactions, manage phone calls, verify room availability, prepare folios, and assist with morning set-up as needed.