Night Audit Specialist — Overnight Front Desk & Guest Care

Hyatt Taleo; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

Dream South Beach in Miami is seeking a Front Office Host/Night Auditor to welcome guests, check in/out, balance daily transactions, and prepare reports overnight. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced hospitality environment.

Open availability including nights, weekends, and holidays is essential; you will interact with guests and colleagues to ensure smooth operations across the front desk.

Qualifications

• Guest greeting and check-in/check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments for seamless operations
• Follow safety and security procedures

Responsibilities

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays

Job description

Dream South Beach in Miami is seeking a Front Office Host/Night Auditor to welcome guests, check in/out, balance daily transactions, and prepare reports overnight. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced hospitality environment.

Open availability including nights, weekends, and holidays is essential; you will interact with guests and colleagues to ensure smooth operations across the front desk.