Night Audit Specialist — Luxury Hotel (Overnight)

Hyatt Hotels Corporation; Houston (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free room nights

Insurance (medical, dental, vision)

401K with company match

Paid time off

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation's Thompson Houston property is seeking a Night Audit teammate to oversee overnight front desk operations. You will assist guests, process transactions, reconcile daily activity, and support the Front Office team during the night shift.

The role requires hospitality and front desk experience, strong communication skills, and the ability to stand for long periods. Flexible availability including mornings, evenings, weekends, and holidays is preferred.

Qualifications

• Hospitality and front desk experience preferred.
• Desire to satisfy guest needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Flexible work availability to include mornings, evenings, weekends and holidays.

Responsibilities

• Oversee night audit duties and guest registration during overnight shift.
• Resolve guest requests and complaints and communicate with in-house and external callers.
• Reconcile day's transactions, perform night audit procedures, and prepare for the next day.

Skills

Front desk experience

Guest service mindset

Verbal & written communication

Flexibility

Job description

Hyatt Hotels Corporation's Thompson Houston property is seeking a Night Audit teammate to oversee overnight front desk operations. You will assist guests, process transactions, reconcile daily activity, and support the Front Office team during the night shift.

The role requires hospitality and front desk experience, strong communication skills, and the ability to stand for long periods. Flexible availability including mornings, evenings, weekends, and holidays is preferred.