Night Auditor: Luxury Hotel Night Shift & Guest Experience

Thompson Hotels; Austin (TX); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

College saving plan

Employee stock purchase plan

Paid time off

Adoption assistance

Discounted rooms

Free meals during shifts

Well-being assistance

Educational assistance

Job summary

The Thompson Austin Night Auditor is responsible for all-night audit procedures and reports, balancing the day’s work and ensuring accuracy. You will greet guests, manage check-ins/outs, and handle guest requests on the third shift with courtesy and efficiency.

This role requires a friendly demeanor, strong communication, and the ability to work independently in a fast-paced hotel environment, with opportunities to contribute to guest satisfaction and smooth nightly operations.

Qualifications

• Friendly and welcoming demeanor.
• Desire to satisfy guests.
• Overnight shift experience preferred.
• Excellent verbal and written communication skills.
• Able to work independently and as part of a team.

Responsibilities

• Prepare all-night audit procedures and reports.
• Balance the day’s work and identify/correct errors.
• Greet guests and handle check-ins and checkouts on the third shift.
• Address guest requests with courtesy and efficiency.

Skills

Friendly demeanor

Customer service

Overnight shift

Communication skills

Team player

Job description

The Thompson Austin Night Auditor is responsible for all-night audit procedures and reports, balancing the day’s work and ensuring accuracy. You will greet guests, manage check-ins/outs, and handle guest requests on the third shift with courtesy and efficiency.

This role requires a friendly demeanor, strong communication, and the ability to work independently in a fast-paced hotel environment, with opportunities to contribute to guest satisfaction and smooth nightly operations.