Night Audit Specialist – 3rd Shift, Guest & Accounting

President, Legacy Property Group; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Springhill Suites Atlanta Buckhead (LHP SHS1) is seeking a diligent Night Auditor to oversee overnight hotel operations, balance daily transactions, and respond to guest needs. This role requires accuracy in clerical tasks and basic accounting while ensuring a secure, professional environment during third shift hours.

You will work with hotel systems, assist guests with inquiries, reservations, and room sales, including upselling, and maintain confidentiality of guest information.

Responsibilities

• Process night audit reports and balance daily hotel operations accurately.
• Deliver prompt, courteous service to guests.
• Maintain knowledge of hotel systems (PMS, PBX, key locks, fire alarm protocols).
• Monitor guest accounts, review credit activity, and take necessary action.
• Adhere to cash handling policies and procedures.
• Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling.
• Complete all tasks outlined in the night shift checklist.
• Maintain a clean, professional appearance and organized work area.
• Stay informed about the hotel's surrounding area to assist guests.
• Ensure guest confidentiality and handle sensitive information discreetly.
• Foster a positive and professional environment with guests and team members.

Job description

Springhill Suites Atlanta Buckhead (LHP SHS1) is seeking a diligent Night Auditor to oversee overnight hotel operations, balance daily transactions, and respond to guest needs. This role requires accuracy in clerical tasks and basic accounting while ensuring a secure, professional environment during third shift hours.

You will work with hotel systems, assist guests with inquiries, reservations, and room sales, including upselling, and maintain confidentiality of guest information.