Night Audit

Lvmgt; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Springhill Suites Atlanta Buckhead (LHP SHS1) is seeking a diligent Night Auditor to oversee overnight hotel operations, balance daily transactions, and respond to guest needs. This role requires accuracy in clerical tasks and basic accounting while ensuring a secure, professional environment during third shift hours.

You will work with hotel systems, assist guests with inquiries, reservations, and room sales, including upselling, and maintain confidentiality of guest information.

Responsibilities

• Process night audit reports and balance daily hotel operations accurately.
• Deliver prompt, courteous service to guests.
• Maintain knowledge of hotel systems (PMS, PBX, key locks, fire alarm protocols).
• Monitor guest accounts, review credit activity, and take necessary action.
• Adhere to cash handling policies and procedures.
• Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling.
• Complete all tasks outlined in the night shift checklist.
• Maintain a clean, professional appearance and organized work area.
• Stay informed about the hotel's surrounding area to assist guests.
• Ensure guest confidentiality and handle sensitive information discreetly.
• Foster a positive and professional environment with guests and team members.

Job description

Night Audit# Night AuditSpringhill Suites Atlanta Buckhead (LHP SHS1) - Atlanta, GA 30326## OverviewPosition TypeFull TimeCategoryHospitality - Hotel## Description| | || --- | --- || | | | --- | | **Company Overview:** We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership. | **Summary:** The Night Auditor oversees overnight hotel operations, processes night audit reports, balances daily transactions, and responds to guest needs. This role performs clerical tasks, basic accounting, and ensures a safe, professional environment during third shift hours. |## Qualifications| || --- || **Key Responsibilities:** * Process night audit reports and balance daily hotel operations in a timely and accurate manner. * Deliver prompt, courteous service to guests. * Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols. * Monitor guest accounts, review credit activity, and take necessary action. * Adhere to cash handling policies and procedures * Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling. * Complete all tasks outlined in the night shift checklist. * Maintain a clean, professional appearance and organized work area. * Stay informed about the hotel’s surrounding area to assist guests. * Ensure guest confidentiality and handle sensitive information discreetly. * Foster a positive and professional environment with guests and team members. |