Night Audit & Guest Services Specialist

Black Butte Ranch

Sisters (OR)

On-site

USD 28,000 - 33,000

Full time

5 days ago
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Job summary

Black Butte Ranch, a destination resort in Central Oregon, seeks a Night Auditor to support guests and homeowners during overnight hours. The role handles check-ins/check-outs, reconciles revenue, and answers questions about ranch activities and amenities.

The position emphasizes accurate accounting, strong guest service, and the ability to work evenings, weekends, and holidays. Compensation starts at $20/hour, with background check required.

Qualifications

  • Hospitality or customer service experience.
  • Strong computer skills and ability to learn new systems.
  • Ability to work independently and complete accounting tasks accurately.
  • Clear communication, organization, and attention to detail.
  • Ability to work evening, overnight, weekend, and holiday shifts.

Responsibilities

  • Welcome and assist guests and homeowners at the Welcome Center.
  • Process check-ins, check-outs, reservations, and guest transactions accurately.
  • Complete nightly accounting tasks, including balancing charges and reconciling revenue.
  • Enter and maintain accurate guest information in the property management system.
  • Answer questions, resolve concerns, and share information about Ranch activities and amenities.
  • Work with other departments to support guest needs and daily operations.

Skills

Hospitality
Customer service
Independent worker
Communication
Computer skills

Tools

PMS
Reservation system

Job description

Black Butte Ranch, a destination resort in Central Oregon, seeks a Night Auditor to support guests and homeowners during overnight hours. The role handles check-ins/check-outs, reconciles revenue, and answers questions about ranch activities and amenities.

The position emphasizes accurate accounting, strong guest service, and the ability to work evenings, weekends, and holidays. Compensation starts at $20/hour, with background check required.

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