Guest Services Pro: Front Desk at Scenic Resort

Black Butte Ranch; Sisters (OR); On-site; USD 28,000 - 34,000; Full time

Job summary

Black Butte Ranch in Central Oregon is seeking a Full-Time Guest Services Agent to welcome guests, handle check-in/out, and respond to needs with a warm, professional demeanor.

This role emphasizes delivering a memorable guest experience in a resort setting and requires strong interpersonal skills.

Join a collaborative team dedicated to outstanding service and work a schedule that includes mornings and weekends, with starting pay at $20 per hour.

Qualifications

• Previous hospitality or customer service experience preferred.
• Strong communication and problem-solving skills.
• Ability to learn new systems and technology quickly.
• Professional, friendly, and guest-focused demeanor.
• Flexible availability, including mornings and weekends.

Responsibilities

• Guest check-in and check-out for guests and homeowners.
• Anticipate guest needs and deliver a high level of service.
• Be the first point of contact for guests and homeowners and resolve issues.

Skills

Guest service

Communication

Problem solving

Technology literacy

Flexibility

Job description

Black Butte Ranch in Central Oregon is seeking a Full-Time Guest Services Agent to welcome guests, handle check-in/out, and respond to needs with a warm, professional demeanor.

This role emphasizes delivering a memorable guest experience in a resort setting and requires strong interpersonal skills.

Join a collaborative team dedicated to outstanding service and work a schedule that includes mornings and weekends, with starting pay at $20 per hour.