Night Audit & Front Desk Specialist - Flexible Overnight

Shaner Hotels; Destin (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Shaner Hotels is seeking a Night Auditor for the Hampton Inn & Suites Destin. This role balances daily revenue and expenses while covering front desk during audit shifts, ensuring smooth nightly operations and guest satisfaction.

Ideal candidates will have a high school diploma, at least one year of customer service experience, and strong communication skills. Bilingual English/Spanish is a plus, and familiarity with local attractions is helpful for guest recommendations.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.
• The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Job description

Shaner Hotels is seeking a Night Auditor for the Hampton Inn & Suites Destin. This role balances daily revenue and expenses while covering front desk during audit shifts, ensuring smooth nightly operations and guest satisfaction.

Ideal candidates will have a high school diploma, at least one year of customer service experience, and strong communication skills. Bilingual English/Spanish is a plus, and familiarity with local attractions is helpful for guest recommendations.