Night Audit & Front Desk Specialist

Sonesta Hotels International Corporation; St. Louis (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 1:1?

401(k) Retirement Plan with Company M|

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels is seeking a dedicated Night Auditor to oversee overnight front desk operations and ensure accurate nightly financial closing. You’ll balance accounts, process transactions, and support guest needs with a calm, customer-focused approach.

This role emphasizes reliability, attention to detail, and the ability to work independently during night shifts while coordinating with Housekeeping, Engineering, Security, and leadership teams to maintain seamless overnight

Qualifications

• Previous Front Desk, Night Audit, hospitality, hotel operations, accounting, customer service, or guest service experience preferred.
• Experience using PMS systems, POS systems, reservations platforms, and handling cash transactions accurately preferred.
• Strong attention to detail with the ability to reconcile reports, balances, and financial transactions accurately.

Responsibilities

• Provide friendly, professional, and attentive guest service during overnight Front Desk operations including check-in, check-out, and guest assistance.
• Complete nightly audit procedures including balancing accounts, reconciling transactions, processing financial reports, and closing daily hotel operations.
• Monitor overnight hotel activity and respond promptly and professionally to guest requests, concerns, and operational needs.
• Process guest payments, billing adjustments, cash handling procedures, and PMS transactions accurately.
• Prepare and distribute daily operational, accounting, and occupancy reports for hotel leadership teams.
• Maintain strong knowledge of hotel operations, room inventory, reservations systems, guest service standards, and hotel procedures.
• Support room assignments, reservations, wake-up calls, and overnight operational coordination across departments.
• Monitor hotel safety, security, and overnight operational readiness while following hotel safety procedures and policies.
• Maintain cleanliness, organization, and presentation standards across Front Desk and lobby areas.
• Partner closely with Housekeeping, Engineering, Security, and hotel leadership teams to support smooth overnight operations.
• Any other duties as assigned.

Skills

Front Desk

Night Audit

Hospitality

Cash Handling

PMS Systems

Guest Service

Tools

PMS software

POS systems

Reservations platforms

Job description

Sonesta International Hotels is seeking a dedicated Night Auditor to oversee overnight front desk operations and ensure accurate nightly financial closing. You’ll balance accounts, process transactions, and support guest needs with a calm, customer-focused approach.

This role emphasizes reliability, attention to detail, and the ability to work independently during night shifts while coordinating with Housekeeping, Engineering, Security, and leadership teams to maintain seamless overnight