Night Audit- 11p-7am- open avail. a must

BBL Hospitality; Port Saint Lucie (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary, FS

HSA Account options

Associate Travel Program Discounts

Job summary

Homewood Suites Port St Lucie is seeking a Part Time Night Auditor for the overnight shift in Port St Lucie, FL. The role includes performing audit functions and handling cashiering duties in the hotel’s Property Management System.

High school diploma or equivalent required, with excellent math and reasoning skills and the ability to manage guest interactions after hours. Experience with audit tasks is preferred but not mandatory.

Qualifications

• Night Auditor duties with hotel policies; audit experience preferred but not required.
• Must be able to perform Manager On Duty duties during audit shift.
• Ability to deal with intoxicated guests and maintain safety and professionalism.
• Physical requirements include standing, speaking, hearing, reading and writing; able to lift 30–40 lbs and walk stairs.

Responsibilities

• Check guests in using up-selling techniques to maximize room rates.
• Process guest payments according to policy; handle check-out.
• Respond to guest requests promptly; promote hotel services and local attractions.
• Resolve minor guest complaints; inform supervisor of major issues.

Skills

Math skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Property Management System

Job description

Job Details: Job Location: Homewood Suites Port St Lucie - Port St Lucie, FL 34987, Position Type: Part Time, Salary Range: $16.00 - $16.00 Hourly, Job Shift: Overnight, Job Category: Hospitality - Hotel, COME AND JOIN OUR AMAZING TEAM!

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
• Associate Travel Program Discounts

Night Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift. Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.

Duties

• Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
• Checks guests out of the hotel; processes customer payments according to established policies and procedures.
• Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
• Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
• Books guest reservations or coordinates with reservation center.
• Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
• Issues, controls and releases guest safe-deposit boxes.
• Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.
• Reconcile room rates charged.
• Reconcile all revenues to Property Management System.
• Performs night audit functions in Property Management System.