Night Audit- 11p-7am- open avail. a must

Homewood Suites by Hilton Polaris; Port Saint Lucie (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Medical, Dental, Vision, FSA and HSA

Job summary

Homewood Suites Port St. Lucie is seeking a Night Auditor to perform audit functions and guest services during the overnight shift. You will check guests in and out, handle payments, and respond to guest requests while maintaining hotel security and accuracy.

Experience with a Property Management System is helpful; strong math and reasoning, honesty, and dependable attitude are essential. This full-time role offers benefits including PTO, 401K, healthcare options, and opportunities for internal

Qualifications

• High school diploma or equivalent is required.
• Able to perform night audit functions and cash handling.
• Excellent math, reasoning and guest service skills.

Responsibilities

• Register guests into the hotel during the night shift using up selling techniques.
• Process guest payments and reconcile revenues in the PMS.
• Respond to guest requests and promote hotel services and outlets.
• Perform night audit and duties of Manager On Duty as needed.
• Maintain accuracy and security of cash, deposits, and guest accounts.

Skills

Math skills

Reasoning

Customer service

Organization

Education

High school diploma or equivalent

Tools

Property Management System (PMS)

Job description

COME AND JOIN OUR AMAZING TEAM!Most positions do require weekend and holiday availability.We are pleased to share the benefit options that we offer:Paid Time Off401K InvestmentReferral BonusAssociate Development Plan OpportunitiesInternal Promotion OpportunitiesMedical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associatesAssociate Travel Program DiscountsNight Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift. Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.Duties to include, but not limited to:Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.Checks guests out of the hotel; processes customer payments according to established policies and procedures.Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.Books guest reservations or coordinates with reservation center.Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.Issues, controls and releases guest safe-deposit boxes.Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.Reconcile room rates charged.Reconcile all revenues to Property Management System.Performs night audit functions in Property Management System.