Night Audit Part-time (Friday & Saturday)

Springhill-Suites-Tampa-Suncoas-Pkwy; Land O' Lakes (FL); In loco; USD 32.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, FSA and HSA

Descrizione del lavoro

Springhill-Suites-Tampa-Suncoas-Pkwy in Florida seeks a Night Auditor to perform night audit functions in our hotel. You will check guests in/out, reconcile cash and POS, operate the Property Management System, and assist guests with information and services.

Prior audit experience is welcome but not required; strong math skills and reliability are essential. The role requires weekend and holiday availability.

Competenze

• High school diploma or equivalent is required.
• Excellent math and reasoning skills.
• Ability to interact with guests, including intoxicated guests.
• Honest, dependable with a positive attitude.
• Ability to organize work using independent judgment.

Mansioni

• Register guests into the hotel quickly and courteously.
• Check guests out and process payments per policy.
• Respond to guest requests and promote hotel services.
• Reconcile cash, receipts, and POS transactions.
• Perform night audit in the Property Management System.
• Handle deposits, safe boxes, and reporting.

Conoscenze

Night audit

Cash handling

Mathematics

Customer service

Multitasking

Formazione

High School Diploma or equivalent

Strumenti

Property Management System

Point of Sale (POS)

Descrizione del lavoro

COME AND JOIN OUR AMAZING TEAM!Most positions do require weekend and holiday availability.We are pleased to share the benefit options that we offer:Paid Time Off401K InvestmentReferral BonusAssociate Development Plan OpportunitiesInternal Promotion OpportunitiesMedical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associatesAssociate Travel Program DiscountsNight Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift. Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.Duties to include, but not limited to:Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.Checks guests out of the hotel; processes customer payments according to established policies and procedures.Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.Books guest reservations or coordinates with reservation center.Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.Issues, controls and releases guest safe-deposit boxes.Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.Reconcile room rates charged.Reconcile all revenues to Property Management System.Performs night audit functions in Property Management System.