Night Administrative Coordinator - Hospital Ops

Johns Hopkins Medicine; Washington (District of Columbia); On-site; USD 25,000 - 40,000; Full time

Job summary

Johns Hopkins Medicine at Sibley Memorial Hospital in Washington, DC is hiring an Administrative Service Representative to support daily unit operations and act as a central communication hub for patients, families, physicians, and staff.

The role emphasizes delivering outstanding customer service, managing phones and front-desk duties, and facilitating admissions, transfers, discharges, and EMR documentation.

Qualifications

• High school diploma or equivalent required.
• Current CPR certification required.
• Strong communication, organization, and multitasking skills essential.
• Basic computer proficiency required.

Responsibilities

• Deliver excellent customer service aligned with Sibley’s Circle of Excellence.
• Manage phones, front-desk operations, and service recovery.
• Support admissions, transfers, discharges, and EMR documentation.
• Coordinate communication across the care team.
• Assist with unit operations, equipment tracking, and emergency responses.

Skills

Customer service

Phone handling

Communication

Organization

Multitasking

Team coordination

Education

High school diploma

CPR certification

Tools

EMR software

Microsoft Office

Job description

Johns Hopkins Medicine at Sibley Memorial Hospital in Washington, DC is hiring an Administrative Service Representative to support daily unit operations and act as a central communication hub for patients, families, physicians, and staff.

The role emphasizes delivering outstanding customer service, managing phones and front-desk duties, and facilitating admissions, transfers, discharges, and EMR documentation.