Senior Administrative Coordinator - Health & Well-Being Ops

The Johns Hopkins University; Washington (District of Columbia); On-site; USD 30,000 - 52,000; Full time

Job summary

The Johns Hopkins University in Washington, DC is seeking a Sr. Administrative Coordinator to join the Student Health and Well-Being team at the DC Student Health Center. This role serves as the front-facing representative of SHWB's clinical services, ensuring welcoming, seamless support for students.

Under the Sr. Administrative Manager, you will manage front desk operations, calendar support, budget assistance, reporting, and liaison with facilities, IT, and vendors.

Qualifications

• High school diploma or GED; additional education may substitute for experience per JHU policy.
• Four years of related experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) is preferred.

Responsibilities

• Manage phones, appointment scheduling, and front desk duties; maintain patient demographics and eligibility information.
• Greet patients, check in/out, process payments, and provide directions and support as needed.
• Assist with compliance checks e.g., health screenings, immunization documentation, and forms review.
• Coordinate facilities, telecom, and IT-related tickets; support on-site operations.
• Manage office and clinic inventories; collaborate with finance for ordering and budgets.
• Provide calendar and administrative support to senior leaders; assist with meetings and reports.

Skills

Front desk management

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Johns Hopkins University in Washington, DC is seeking a Sr. Administrative Coordinator to join the Student Health and Well-Being team at the DC Student Health Center. This role serves as the front-facing representative of SHWB's clinical services, ensuring welcoming, seamless support for students.

Under the Sr. Administrative Manager, you will manage front desk operations, calendar support, budget assistance, reporting, and liaison with facilities, IT, and vendors.