ER Admin Services Specialist - Front Desk

Johns Hopkins Medicine; Washington (District of Columbia); On-site; USD 25,000 - 40,000; Full time

Job summary

Sibley Memorial Hospital in Washington, DC seeks an Administrative Service Representative (ASR) to serve as a central communications hub, support daily unit operations, and manage administrative workflows for smooth patient care delivery.

This role requires a high school diploma, CPR certification, and strong communication, organization, and multitasking abilities. Day shifts with some weekend work and a 24-hour work week, plus a robust benefits package, are offered.

Qualifications

• Minimum: High school diploma or equivalent.
• Current CPR certification.
• Strong communication, organization, and multitasking skills.
• Basic computer proficiency.

Responsibilities

• Deliver excellent customer service aligned with Sibley’s Circle of Excellence.
• Manage phones, front-desk operations, and service recovery.
• Support admissions, transfers, discharges and EMR documentation.
• Coordinate communication across the care team.
• Assist with unit operations, equipment tracking and emergency responses.

Skills

CPR certification

Strong communication

Basic computer proficiency

Education

High school diploma or equivalent

Job description

Sibley Memorial Hospital in Washington, DC seeks an Administrative Service Representative (ASR) to serve as a central communications hub, support daily unit operations, and manage administrative workflows for smooth patient care delivery.

This role requires a high school diploma, CPR certification, and strong communication, organization, and multitasking abilities. Day shifts with some weekend work and a 24-hour work week, plus a robust benefits package, are offered.